Questions
Before you buy.
What food can I use?
Dry food and dry treats. Wet food will not fall out cleanly, so it isn't suitable for this product.
How do I adjust the opening?
Each end has a dispensing port with a rotating shutter. Turn the shutter to open or close the port.
It adjusts steplessly rather than clicking between fixed settings, so you can match the opening to the food you are using. Set it wider while your dog is still working it out, and tighten it once they have.
Will it tip over or roll under the couch?
Two rounded domes and a narrow waist mean it doesn’t run away in a straight line. A nudge sends it over end over end, and it settles back upright on its own.
It’s designed to encourage slower, more interactive feeding rather than to be chased across a room.
How do I fill it?
Unscrew the dome and collar assembly — it turns off as one piece — then add dry food to the clear centre chamber, close it, and set the aperture.
Does it come apart for cleaning?
Yes — it separates into parts.
We haven't tested it in a dishwasher, so we're not going to tell you it's dishwasher safe.
What is it made from?
ABS and PC plastic. It comes apart for filling and cleaning.
We haven’t tested it in a dishwasher, so we’re not going to tell you it’s dishwasher safe.
What size is it, and which dogs is it for?
One size, in two colourways. We're not going to quote you dimensions we can't stand behind.
Not sure whether it suits your dog? Email your dog's breed and weight to support@pawmigo.co.za and we'll give you a straight answer.
How long does delivery take?
Free delivery anywhere in South Africa · 5–10 days.
You'll get tracking the moment it ships.
What if my dog doesn't like it?
Some dogs work it out in minutes. Others need a few goes. If yours loses interest, open the aperture right up and use something they actually want — most dogs get it once the first few pieces fall out easily.
We can't promise every dog will take to it, and we're not going to pretend otherwise. If it isn't for yours, you have 7 days from delivery to start a return — see our returns policy for how that works.
How do I contact you?
Email support@pawmigo.co.za, or message us on WhatsApp at +27 74 328 5172.
It's a small team and we answer our own messages.