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Track your order

Enter your order number and the email you ordered with to see where your order is, step by step.

It is in your confirmation email, e.g. 172.

What happens after you order

  1. Order confirmed

    We’ve received your order and emailed your order number. Nothing else is needed from you.

  2. Preparing and packing

    We prepare and pack your order and hand it to Aramex. You hear from us along the way, and if a dispatch date moves you are told before you have to ask.

  3. On its way

    The day it is dispatched you get your Aramex tracking number by email, to follow it to your door. While you wait, you hear from us so you are never guessing.

  4. Delivered

    To the address you gave at checkout, within 3–7 working days of your order. Someone should be there to receive it.

  5. Longer than 7 working days?

    Email us. We’d rather hear from you early than have you waiting.

Can’t find your order?

Email us from the address you ordered with and we’ll look it up.

support@pawmigo.co.za